Electronic E-bill Statements

The Student Accounts office at Medaille College utilizes electronic billing (e-bills).  Students will receive notification via their MedailleOne e-mail that a new e-bill is available for viewing.  Students can set up an alternate e-mail address to receive their e-bill notification.

Students can also set up authorized users, for their e-bills. An authorized user would be given access only to the e-bill, but not any other function of MedailleOne.

The e-bill statement will give students (and authorized users) detailed information regarding their student account. The semester courses that a student is enrolled in at the time of the e-bill will be listed, a summary of the student account and a detailed listing of current activity. There is also a tab with a direct link to pay the bill online with a credit card 24/7.

If you have any questions or concerns, please contact the Student Accounts office at studentaccounts@medaille.edu or (716) 880-2309.

Questions about accessing your e-bill?

If you are having problems viewing your electronic bill, the problem is usually one of 2 things:

Pop-up blockers: you will need to allow pop-up windows from that site.

If you are using Internet Explorer 9, you may not be able to see your e-bill. Please use Firefox or downgrade to an earlier version of Internet Explorer.

Internet Explorer 8 is not compatible with the E-Bill software.
If you have installed/updated to Internet Explorer 8, the following steps can be taken to allow the e-bills.

• Click on Tools menu
• Select Compatibility View Settings.
• In the Compatibility View Settings dialog, check the box for Display all websites in Compatibility View option.
• Click the Close button when done.
• Close the Internet Explorer browser and then reopen Internet Explorer.

If this does not fix your problem, please contact the Medaille College IT help desk at (716) 880-2282.