Stay Safe: Medaille College Operations Through COVID-19 Pandemic

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Stay Safe

Stay Safe - COVID-19 Related Information for Medaille Students, Faculty and Staff

$25 citations will be issued to those who do not follow College policies for COVID-19 safety and wellness requirements. Medaille College requires face masks or face coverings for all students, faculty, staff and visitors while on campus, in the presence of others, in public settings, indoors and outdoors.


Spring 2021 Plans

*Updated December 18, 2020

Medaille's Stay Safe plan meets the New York State Department of Health’s Higher Education Guidelines, and will serve as Medaille College’s guide for on-campus operations on the Buffalo and Rochester campuses for the spring 2021 semester. The plan remains subject to change due to new information received from public health and government authorities, and all decisions will be made in adherence to federal, state and county regulations, mandates and health guidelines.

We will regularly update this page with new information as more details emerge, so please visit it often.

Medaille College President Dr. Kenneth M. Macur

We are very excited to welcome you back for the spring 2021 semester! We have all the things necessary to make your stay at Medaille College safe and healthy.

Medaille College President Dr. Ken Macur


*Updated December 18, 2020

Our top priority continues to be preserving the health and safety of our students, faculty, staff and their families, while keeping our students on the path to meeting their graduation and career goals.

Medaille College developed this Stay Safe plan with a deep commitment to meeting student needs and the best interests of our surrounding communities. We acknowledge that COVID-19 impacts groups differently, and diligently strive to embrace a response that is inclusive, equitable and effective in supporting everyone in our Medaille family. We are taking every possible precaution to provide for a safe on-campus learning environment, and we are committed to utilizing tactics and equipment that assist us in keeping a rich, personalized education at the forefront at Medaille.

Medaille continues to follow guidance from New York State and officials in Erie County, and our College community has proven that we are capable of delivering our classes and keeping our campus open. Our students, with the support of our faculty and staff, have embraced the importance of mask wearing and physical distancing. Thank you for your continued diligence in this regard.

The continued success of this plan depends on Medaille’s greatest strength: our community. Students, faculty, staff and campus visitors have a responsibility to follow public health and campus protocols at all times. Getting through this global pandemic is a community exercise. As a community of almost two thousand members on the Buffalo campus, two hundred members in the residence halls, and two hundred members on our Rochester campus, we are doing things differently this year, for ourselves, for our loved ones, for others, and for their loved ones. Thank you for doing your part to help your fellow students, faculty and staff be safe and feel safe.

These response plans are dynamic, as needs and standards continue to evolve. Plans reported are subject to change due to any new information received from public health or government authorities.


Spring Course Schedules & Class Delivery

*Updated December 18, 2020

The plan is for our Buffalo and Rochester campuses to be fully open to students from the start of the spring semester, while managing the size of gatherings and following physical distancing and personal protective equipment mandates from state and public health authorities.

Updated Spring 2021 Academic Calendar

The goal for all regularly scheduled on-campus courses (undergraduate and post-traditional) is to have an in-person component. The expectation is that students will attend classes on campus, but we have made upgrades to our technology as a means to supplement classroom learning and improve the overall student experience.   

To allow for the accommodation of vulnerable populations and flexibility in responding to classroom capacity regulations, our IT team has installed equipment and software to provide the following for on-campus classes:

  • All classes will be live-streamed.
  • All live-streamed classes will be recorded.
  • All recorded classes will be posted to the class Blackboard site to access at later times.
  • All live-streamed classes allow for real-time engagement by remote learners — thus all students are expected to attend and participate in class.

For students who need computer access for courses or support services, Medaille’s library and computer labs will be open for use and will be equipped with disinfectant wipes for student use and safety.

Following New York State mandates, on-campus classes can be held filling up to 50% of a room’s maximum capacity and up to a class size of 50 students. Faculty will survey students and arrange the class sessions to accommodate the maximum capacity constraints. Faculty will also be able to engage with students and provide individualized support through in-person meetings and small group sessions.

Separate procedures have been established for laboratory classes and other classes that rely on the completion of essential tasks. As always, reach out to your faculty member with any questions. In these times, you can’t over-communicate!

As we approach the spring semester, students should check their Medaille emails for communications from the College and for course updates from individual professors. Students are required to attend classes at the scheduled time per the instructions of the faculty member teaching the course.

Students (with smartphones) are also required to install the Fletch contact tracing app (made by SmartyPants) from the App Store (iOS) or the Google Play Store (Android), and should create an account. Follow the step-by-step guide to learn how to install and set up the Fletch app. Fletch is a technology that automatically takes attendance by detecting the presence of students' smartphones. This streamlined approach will assist the College in identifying who has been on campus for instruction and where, and the technology will be useful for contact tracing should someone identify as COVID-19 positive. All students are asked to download and activate the free app to assist the College in its efforts to support public safety and well-being.


Vulnerable Populations & Remote Learning Requests

Students who believe they are in a vulnerable population that puts them at high risk for COVID-19 due to underlying medical conditions should contact the Remote Learning Committee at (716) 880-2214 or Students in a vulnerable population who are uncomfortable being on campus will have the option to attend and participate in classes via live-streaming. For the safety of everyone in the Medaille community, students who submit remote learning requests for the spring 2021 semester cannot participate in athletics, cannot participate in on-campus work and cannot get out of residence hall lease agreements. 

If resident students have any questions or concerns about COVID-19 accommodations or procedures in the residence halls, they may contact Vice President for Student Development Amy DeKay at


Remote Learning

*Updated April 1, 2021

Remote Learning 

For the start of the summer 2021 semester (which begins May 17), requests for remote learning will no longer be accepted. Beginning with the summer semester, if a course is on-ground, students will be expected to attend classes on campus. Medaille’s contact tracing, in collaboration with the Erie County Department of Health, has found ZERO cases of classroom transmission at Medaille. Mask wearing both in and out of the classroom has been key to the College’s ability to provide a safe learning space for all students. The College is excited to resume fully in-person classes for all on-ground programs for the 2021 summer and fall semesters.

Our classrooms are cleaned and sanitized regularly and we are careful about the number of students allowed in any room on campus at any one time. We wear masks and practice physical distancing on campus, including in all classes. The health and safety of our community is our priority.

Remote learning allows students to attend completely remotely for the spring 2021 semester only.  After May 17, 2021, all classes will return to their original mode of delivery prior to COVID-19. 

Please note: Requesting the remote learning option does NOT move you into the Online Program. As it is for those students who may be at risk if they come on campus, we will not be allowing remote students to participate in extra-curricular, in-person activities offered by the College.  This includes employment; clubs or organizations, athletics, etc. Students are welcome and encouraged to participate remotely in any of these activities. If you have questions about how that might be done, please contact and we will connect you with people who can assist in you.

Before you request remote learning as an option for the spring semester, please be sure that you meet the following requirements:

  • You or a member of your immediate household are in one of the high risk categories for COVID-19.
  • The request for remote learning is for the full spring semester. Students cannot attend courses once a student's request for remote learning has been accepted. 
    • If you only need to be remote for a short time due to quarantine/isolation, please continue to follow the College protocol
  • You have access to the technology needed to take courses remotely.
    • If this is an issue, please indicate how we can help you with this on your request form.
  • Remote courses occur synchronously. This means you must be able to dedicate the time to attend your courses online at the SAME TIME they are being offered on campus. This is not an option to watch lectures at any time.
  • You are willing to commit to communicating with an academic adviser regularly regarding your progress, attendance and any issues you may be having.
  • You are willing to change your schedule, with the assistance of your adviser, to minimize the number of times you will need to come on campus for labs, animal care, exams etc. This may mean moving lab times etc. to allow you to come for fewer days or to take elective courses during another semester.

The remote learning deadline has passed for the spring 2021 semester. However, if you have had significant changes in circumstances since the beginning of the semester and you feel that you now qualify for remote learning, please contact to discuss your options.


Campus Health & Safety Protocol

*Updated January 11, 2021

  1. What to Do If You Have Had “Close Contact” With A COVID + or COVID Symptomatic Individual (updated 9/2/2020)
  2. What to Do If You Have a Suspected or Confirmed Case of COVID-19 (updated 12/17/2020)

In an effort to preserve the health and safety of our students, faculty, staff and their families, Medaille will enforce the following procedures and safety precautions to be followed on the Buffalo and Rochester campuses. These policies adhere to New York State law and mandates, as well as information and recommended best practices from public health and higher education industry experts.

$25 citations will be issued to those who do not follow College policies for COVID-19 safety and wellness requirements.

Students, faculty and staff must complete the “COVID-19 Check-In Form” on Medaille 360 before coming to campus each day (or before leaving their residence hall, in the case of resident students). The Student Health Screening Form will be available through Medaille360 and Blackboard, as well. Other campus visitors should fill out the Visitor Health Screening form prior to coming to campus.

If you test positive for COVID-19, have had close contact with someone with a suspected case or diagnosis of COVID-19 in the last 14 days, or if you are experiencing symptoms not attributed to another condition (fever, cough, shortness of breath, sore throat, unexplained headache, nausea or vomiting, or a new loss of taste or smell), stay home. For resident students, a portion of the North Residence Hall will be reserved for any quarantine situation. Contact the Director of Residence Life at (716) 880-2449 with any questions.

Students, faculty and staff should monitor their health on a daily basis for symptoms of COVID-19. Students should notify the Student Health Center at (716) 880-2155 or if they exhibit symptoms, test positive or have had close contact with someone with a suspected diagnosis in the last 14 days. Faculty and staff who test positive for COVID-19, or believe they have had close contact with someone with a diagnosis in the last 14 days, should report it to Director of Human Resources Bobbie Bilotta at (716) 880-2265 or

Ensure that a distance of at least 6 ft. is maintained between yourself and other individuals while on campus, to the extent possible and when seated in a classroom setting or meeting, unless the core activity (e.g. lab procedure) requires a shorter distance or individuals are of the same residence.

Any time you come within 6 ft. of another person who does not reside in the same residence, acceptable face coverings (cloth-based face coverings, surgical masks or face shields that cover both the mouth and nose) must be worn, per the New York State mandate. Students, employees and visitors are required to wear face masks in common areas or in situations where physical distancing may be difficult to maintain, such as riding in elevators, entering/exiting classrooms or student centers, and traveling around the campus. It is also required that students and faculty wear face masks in the classroom setting.

Reusable masks are available for purchase at the Medaille College Bookstore.

Face masks and students with disabilities: Medaille College will not offer an exemption to mask-wearing for anyone, given the public health risk this poses to our community. The College recognizes that wearing a face mask may be difficult for some individuals with a disability who:

Have respiratory related health conditions which may impair breathing

Have documented diagnoses including PTSD, anxiety, autism or claustrophobia that heighten symptoms while wearing a face mask

Experience increased sensory overload or feeling of panic while wearing a face mask

Have limited mobility in their hands, wrists and fingers, and may not be able to independently put on or remove a face mask

Utilize mouth controlled assistive technology

Any student who is medically unable to wear a mask should contact the Office of Accessibility Services (OAS) to determine alternative access options. Students may reach OAS by phone at (716) 880-3088 or by email at Alternative access options will be communicated with faculty on a case-by-case basis.

Any laboratory-based course or assignments will include the use of extensive personal protective equipment for the safety of our students and faculty, and students must follow the instructions received from their instructors.

Maximum capacities of classrooms has been reduced to 50%, per the New York State mandate. Students, faculty and staff must adhere to the capacity signs posted outside of each room on campus.

Plexiglas protective shields have been installed around all classroom podiums, as well as the reception desks of frequently visited offices. Students, faculty and staff are asked to respect these barriers to help us maintain safe physical distancing standards, and faculty and staff should sanitize these areas regularly.

Be sure to carefully follow the instructions of signage around campus, including direction arrows and lane markers. Small hallways and stairways will be one-way. Wider hallways and stairways will have lane markers.

Wash your hands frequently, with soap and warm water or an alcohol-based hand sanitizer containing 60% or more alcohol.

Classrooms and general access areas (computer labs, the library, etc.) will each have a supply of sanitizing wipes. Similar to pre-COVID gym protocols, students are asked to wipe down their space before and after using it. That is, you come into class; you take a wipe and wipe down the chair and desk. When class is over, you wipe down your space again.

Limit the sharing of objects, such as laptops, notebooks, touchscreens and writing utensils, as well as the touching of shared surfaces, such as tables.

Properly dispose of soiled items, including face masks, in trash receptacles.

Cough or sneeze into your elbow, not into the air or your hands.

Avoid touching your face, particularly your eyes, nose or mouth.

Campus shuttles are suspended until further notice. Make sure to stop by Public Safety for a parking pass, in order to park in Medaille College lots!

Those who return to campus and do not comply with these policies may face referrals for violation of the Code of Student Conduct and subsequent sanctions. The safety of our community is a shared responsibility. We must all do our part to keep the Medaille community safe.

Residence Halls

*Updated December 17, 2020

This spring semester residence hall plan is subject to change based on changed guidance from government or public health authorities. However, we believe that the outline below will provide families with a framework for planning, and it contains specific information related to resident student return dates, new testing requirements and travel advisory quarantine. Further information on specific arrival times and processes will be forthcoming after the New Year. 

As with the fall, your arrival date will be based on your permanent address on file with the College. Given the pandemic demands, we will be strictly adhering to the below schedule and will not permit early or late arrivals. Please plan accordingly now. 

Sunday, January 10, 2021 
All students who have already booked plane flights to Buffalo prior to receipt of this letter (who do not wish to change their itinerary to arrive January 19) should plan to arrive. Please also see the travel advisory quarantine and testing sections below. 

Tuesday, January 19, 2021 
All other students who are required to follow New York State’s COVID-19 Travel Advisory should plan to arrive. As of now, this is any student who does not reside in NY, NJ, VT, MA, CT and PA. Please also see the travel advisory quarantine and testing sections below. 

Monday, January 25, 2021 
All students who reside in NY, NJ, VT, MA, CT and PA should plan to arrive. Please also see the testing section below. 

Tuesday, January 26, 2021
Instruction begins for all students. 

All resident students are required to test at home prior to arrival with either a PCR or rapid antigen test for COVID-19. See below for specific timeframes. Any domestic student who foresees an issue with securing a test may contact the Wellness Center seven days prior to arrival at (716) 880-2155 or by emailing The College will mail a test to your home address and will charge your student account $150 for the test and telehealth visit to administer the test. You then will be required to take the test to UPS for overnight delivery to the processing lab. 

Resident Students Affected by the NYS Travel Advisory Quarantine (meaning your arrival date to campus listed above is January 10 or January 19): 

  • Students must obtain a COVID-19 test within three days of departure, prior to arrival in New York at the College. Students must bring poof that they tested (understanding that results may not be available yet). 
  • Students must, upon arrival in New York at the College, quarantine for three days in an assigned location in the North Residence Hall. 
  • On day four of quarantine, the student will be administered a College COVID rapid test at no charge. At this time, the student must have received both their prior to arrival test results and their College COVID test results. If both tests come back negative, the student may exit quarantine given the two negative diagnostic tests. 
  • Please understand that the College will not be housing students who do not comply with the above College protocol. You cannot just quarantine on campus for 14 days upon arrival. 

All Other Students (meaning your arrival date to campus listed above is January 25): 

  • Students must obtain a test within 7-10 days of departure, prior to arrival at the College. Students must bring the negative test results with them upon arrival. Upon arrival, the student will be administered a College COVID-19 rapid test at no charge. Upon receipt of both negative test results, the student will be allowed to move back into the residence halls. 

Students will begin receiving more information from Residence Life after the New Year on the process of sharing their arrival date and testing results. 

The College thanks all students for their patience and cooperation, which helped lead to a successful fall semester. Should resident students have any questions, they may reach out to Director of Residence Life Candice Cadena at (716) 880-2449 or


Rochester Campus

*Updated December 18, 2020

Medaille College Rochester Campus Hours of Operation

The Rochester campus will be closed from December 22 through January 3, 2021. It will reopen on January 4, 2021 through January 15, 2021, by appointment between 8 a.m. - 5 p.m.

Starting on January 19, 2021, the Rochester campus administrative offices will be open to students by appointment only from 8 a.m. - 1 p.m., Monday through Friday. The Rochester campus, including its library facilities, will be fully open to students during the following times.

  • Monday: by appointment.
  • Tuesday - Thursday: 1 - 10 p.m.
  • One weekend per month, based on the times of clinical mental health counseling classes.

Dining Services

Chartwells is the strategic partner to the College for dining services. In collaboration, we will be adhering to the following procedures to align with New York State mandates and public health recommendations.

There will be fewer seats and adjusted table spacing and chairs in the dining room to accommodate physical distancing and room capacity protocol.

All eating locations, tables and chairs will be regularly wiped down and sterilized.

There will be sanitizing stations placed throughout the Sullivan Center.

Back-of-house cleaning procedures will take place every 30 minutes. The culinary team will clean and sanitize surfaces and high-touch areas.

From 2 to 5 p.m. daily, dining services will be closed, so the Chartwells team can disinfect the entire facility.

Face masks will be worn by all Chartwells staff, delivery personnel, and Medaille students, faculty and staff picking up food.

Chartwells associates will be required to fill out a health questionnaire and receive a contactless temperature check prior to their shift each day.

Chartwells staff will wear gloves at all times when handling food.

Chartwells associates will wash their hands and change their gloves every 30 minutes or less.

There will no longer be self-serve stations.

There will be Plexiglas barriers put in place at all registers and points of service for additional protection of staff and customers.

There will be one-way traffic management to help guests navigate dining service and seating areas.

Floor decals and signs will help guests follow proper distancing and aid flow of service.

There will be a staff member at the entrance, monitoring the number of guests entering the serving location.

Catered events will serve prepackaged food options.

See the full Medaille Chartwells Fall 2020 Campus Planning Guide.


Custodial & Sanitation Services

National Management Resources (NMR) is the strategic partner to the College that manages grounds, facilities, maintenance and housekeeping. On a daily/nightly basis, NMR will be going through the campus to clean and sanitize. The current protocol is each classroom, hallway, bathroom and office is cleaned nightly. All surfaces are wiped down with Virex (a quaternary-based disinfectant proven to kill germs), the garbage taken out and the floor vacuumed. Classrooms and common areas are stocked with hand sanitizer for student and staff use, as well as Performex RTU, a disinfectant cleaner that meets CDC standards for effectiveness against viruses including COVID-19. In addition, all rooms on campus have had a detailed sanitization over the summer, including wiping down all surfaces, carpet extraction and extraction of chairs.


COVID-19 Testing, Quarantining & Contact Tracing

*Updated December 17, 2020


Free nasal-swab testing is available through Erie County or Monroe County. Visit the Erie County NY Department of Health website or the Monroe County website to see the latest information about testing locations and services in your area. If you are an Erie County resident, you do not need a script or a healthcare provider to take advantage of the free COVID-19 testing. Call (716) 858-2929 to schedule an appointment.

The Medaille College Wellness Center, located at the Buffalo campus, will provide testing options to students. Please call the Student Health Center at (716) 880-2155 to either schedule an appointment or to discuss the various testing options and which may be most appropriate given your situation.  

New Testing Requirements: 

Resident students returning to campus for the spring 2021 semester are REQUIRED to test at home prior to arrival with either a PCR or rapid antigen test for COVID-19. See the email sent on December 15 by Vice President for Student Development Amy DeKay for specific timeframes. Any domestic student that foresees an issue with securing a test, may contact the Wellness Center within 2 weeks of arrival at (716) 880-2155 or by emailing The College will mail a test to your home address and charge your student account $150 for the test and telehealth visit to administer the test. You will then be required to take the test to a UPS center for overnight delivery to the processing lab. Upon arrival to campus, resident students will be administered an additional COVID-19 test (rapid antigen) and will be permitted to return to the residence halls upon a negative result. 

Commuter students are encouraged but not required to obtain COVID-19 testing within 7-10 days of starting the spring 2021 semester. The College will make COVID-19 rapid antigen testing available for commuter students through testing clinics — dates TBA. 

All students are required to notify the Student Health Center as soon as possible if they are symptomatic, have come into close contact with a positive case or have received a positive test result. Call (716) 880-2155, email, complete a student health screening or fill out a COVID-19 Positive Reporting Form. 


All students are required to complete the student health screening form if they are scheduled to be on campus that day. If the student is sick and planning on staying home due to illness, the student is still required to complete this form. Once this form is submitted, the Wellness Center will be in contact with the student.  

If a student has tested for positive for COVID-19, they are required to self-isolate and notify the Wellness Center as soon as possible and complete the COVID-19 Positive Reporting Form found at the bottom of any webpage on A student who has tested positive for COVID-19 is also required to complete the COVID-19 contact tracing reporting form.


When to Quarantine: 
Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent the spread of disease, which can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health and follow directions from their state or local health department.  

What is the difference between Quarantine and Isolation? 
Quarantine keeps someone who might have been exposed to the virus away from others. Isolation keeps someone who is infected with the virus away from others, even in their home. 

Who needs to Quarantine?  
People who have been in close contact with someone who has COVID-19, excluding people who have had COVID-19 within the past three months. In other words, people who have tested positive for COVID-19 within the last three months do not need to quarantine or get tested again, unless it has been more than three months since they were diagnosed and may need to be tested again if there is no other cause identified for their symptoms. 

What counts as a close contact?

  • You were within 6 feet of someone who has COVID-19 for a total of 10 minutes or more
  • You provided care at home to someone who is sick with COVID-19
  • You had direct physical contact with the person (hugged or kissed them)
  • You shared eating or drinking utensils
  • They sneezed, coughed or somehow got respiratory droplets on you 

Steps to Take for Quarantine:

  • Stay home and monitor your health. Complete the student health screening form and/or contact the Student Health Center at (716) 880-2155 as soon as possible to receive further guidance. You may also wish to contact your own healthcare provider. 
  • Watch for and report any symptoms of fever (100.4 degrees Fahrenheit or higher), shortness of breath, cough, sore throat, headache, excessive fatigue, loss of taste or smell, body and muscle aches, chest pain, weakness, runny nose, nasal congestion or other symptoms of COVID-19. 
  • Stay away from others, especially people who are at high risk for getting very sick from COVID-19. 

Options to Reduce Quarantine:
Reducing the length of quarantine may make it easier for people by reducing the time they cannot go to work or school. A shorter quarantine period also can lessen stress on the public health system, especially when new infections are rapidly rising.  

Your local health authority, in conjunction with the Medaille College Wellness Center and the contact tracing team, will make the final decision about how long quarantine should last, based on local conditions and needs. Follow the recommendations if you need to quarantine. Options they will consider include the following:

  • Stopping quarantine after day 10 without testing
  • Stopping quarantine after day 7, after receiving a negative test result (test must occur on day 5 or later)

After stopping quarantine, you should:

  • Watch for symptoms until 14 days after exposure
  • If you have symptoms, immediately self-isolate and contact the Medaille College Wellness Center, or your healthcare provider or local public health authority
  • Continue to wear a mask, stay at least 6 feet away from others, wash hands often, avoid crowds and social gatherings and take other steps to prevent the spread of COVID-19

Any student who is reporting a close contact or a positive COVID-19 test result will be contacted by the Medaille College Wellness Center and the contact tracing team, and they should complete the COVID-19 contact tracing report

The Director of Student Health Services is responsible for notifying the Erie County Health Department and New York State Department of Health immediately upon being informed of any positive COVID-19 test results on campus. The College will cooperate with the local health department to trace all contacts.

Medaille will also be utilizing Fletch, a contact tracing app that all students, faculty and staff (with smartphones) are required to download to assist the College in its efforts to support public safety and well-being. All you need to do is download the Fletch contact tracing app (made by SmartyPants) from the App Store (iOS) or the Google Play Store (Android), and set up your account. Follow the step-by-step guide to learn how to install and set up the Fletch app. The Fletch technology automatically detects the presence of smartphones. This streamlined approach will assist the College in identifying who has been on campus for instruction and where, and this technology will be useful for contact tracing should someone identify as COVID-19 positive. It is a free attendance tracking app, so we will be able to tell you if you were in class with a person who has tested positive, or in the library, or a computer lab, and so on.

Contact Tracing: Medaille College and the Fletch App

The College will follow the guidance of Erie County and New York State to track the metrics that will serve as early warning signs that positive cases may be increasing beyond an acceptable level and the required method(s) to monitor against such metrics.


Centers for Disease Control and Prevention (CDC) on When to Quarantine  

New York State COVID-19 Travel Advisory


College Bookstore & Library

*Updated December 18, 2020

Medaille College Bookstore

The Medaille College Bookstore will remain open for regular hours through Friday, December 18. We will also be open 9 a.m. - 5 p.m. on Monday, December 21. The Bookstore will be closed to customers from Tuesday, December 22 until Sunday, January 3. You may call the store at (716) 880-2252 to arrange for curbside pickup while we are closed for the holidays.

The Bookstore will reopen from January 4 to January 15 with hours from 9 a.m. - 4 p.m. Monday through Friday. We are closed on Monday, January 18, for Martin Luther King Day. We will be open 9 a.m. - 5 p.m. on January 19 - 21, and from 9 a.m. - 5 p.m. on Friday, January 22. Regular hours resume Monday, January 25.

In order to help us maintain physical distancing, we ask that all Bookstore customers do the following:

1.    Order your books online so that they are ready to go when you arrive. 
2.    Please follow the blue lines on the floor that mark off check-out lines and one-way aisles. 
3.    Please be considerate of others and be patient if you are asked to wait while the store is at capacity. Store occupancy is limited to six people at a time, due to the small space and New York State maximum capacity regulations.  
4.    Wear a face mask. (In accordance with state mandates, Medaille is requiring all students, employees and campus visitors to wear masks. Masks are available for purchase in the bookstore for $11.95 per two pack of plain masks, or $9.95 each for masks with the Medaille logo and mascot.) 

You may also call the store at (716) 880-2252 to arrange for curbside pickup during hours of operation. 


Medaille College Library 

Due to NYS guidelines and mandates, Medaille College Library access will be limited to Medaille students, faculty, staff and alumni, until further notice.

To help preserve the health of our students and staff, the Medaille College Buffalo campus library will be implementing the following safety precautions:

  • Will require everyone to wear masks 
  • Have eliminated and re-arranged furniture to ensure physical distancing
  • Have taken some computers off-line to increase space between students 
  • Will dedicate the Collaboratorium (H108) for student computing only (to make up for lost computers in the library)
  • Will have a system in place to quarantine books and physical materials when returned (based on New York State Library association and OCLC recommendations)
  • Will provide hand sanitizer for student and staff use, as well as Performex RTU, a disinfectant cleaner that meets CDC standards for effectiveness against viruses including COVID-19
  • Will work with National Management Resources to ensure a frequent cleaning regimen of all shared spaces and objects
  • Will install keyboard covers for more effective cleaning

As always, library services, resources and databases may also be accessed online.


Buffalo Campus Library Tour


Rochester Campus Library and Lobby Tour


Important Phone Numbers

Public Safety: (716) 880-2911

Student Development: (716) 880-2224

Academic Advisement Center: (716) 880-2227

Academic Success Center: (716) 880-2214

Athletics: (716) 880-2168

Residence Life: (716) 880-2449

Counseling Center: (716) 880-2339

Student Health Services: (716) 880-2155

Registrar’s Office: (716) 880-2365

Financial Aid: (716) 880-2256

Admissions: (716) 880-2200

IT Help Desk: (716) 880-2282

Student Accounts: (716) 880-2235

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